Help
Questions we get asked
If the answer is not here, email support@trueleaf.com and a person will reply.
How much is shipping?
Shipping is free on orders over $59.99, after any discounts. Below that, a discounted rate is calculated in your cart. We ship with Canada Post, within Canada and to the United States.
How long will my order take?
It depends on where you are. We fill orders as quickly as we can once they are placed.
How much do I give my dog?
It goes by body weight. Every product page has a calculator: put in their weight and it tells you the daily amount, and how long each size lasts at that amount. Divide the daily amount between morning and evening.
How long should I give it before deciding?
Supplements are daily, not occasional. Give it consistently and give it a fair run. Most people work through a full bag before forming a view.
What if my dog will not eat it?
Try it with food rather than on its own, or break it up over a meal. If they still refuse, the oils are an option for fussy eaters, a topper at dinner rather than something to chew.
Can I give this alongside other supplements or medication?
Speak with your veterinarian before combining supplements, particularly if your dog is on medication, pregnant or still a puppy.
How do I change or cancel a subscription?
From your account, any time. You can skip a delivery, change how often it arrives or cancel outright. There is no minimum and no phone call.
Can I buy Trueleaf in a shop?
Yes. We are carried by independent pet shops and veterinary clinics across Canada and the United States. The store locator will find the closest one to you.
Something is wrong with my order.
Email support@trueleaf.com and we will sort it out.
Still stuck?
Talk to a person, not a form letter.
Email support@trueleaf.com, or use the contact form and we will come back to you.

